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Software Maintenance and Support Policy
Current maintenance and support subscriptions include the following benefits:
1. New upgrades and updates (call for download access)
2. Product upgrades if maintenance and support subscription is current. Credit for current non-network version to new products in the same product line.
Example: OwnerImage Builder-Enterprise License.
3. Email support during regular business hours.
4. Phone, NetMeeting, Inter-Tel Support, may be arranged in advance.
We supply an Inter-Tel Linktivity Server for direct web-based support>
On site support is not routinely included, but can be supplied as contract support. Support of this nature is supplied at an hourly rate (please call). One-way travel time is charged at this rate for visits of less than 4 hours within the locally accepted maintenance and consulting areas (Denver Metro Area).
Support costs requiring visits may be waived for extenuating circumstances.
Out-of-town visits will be charged at per diem rate (please call) with all travel costs reimbursed by client.
Support Contact Information:
Voice: 303-973-7459
Cell: 303-898-0047
Fax: 720-891-5668
Email:
Home
Support
Products
Services
Land Ownership Data
Land Grid Data
Culture Data
Well Data
About Us
InfopipeŽ Information Services, Inc.
Denver 303-973-7459 Fax 720-981-5668
Email:
WebSite: http://www.infopipe.com
Copyright 1995-2007 Infopipe Information Services, Inc.
INFOPIPE is registered with the US Patent and Trademark Office and Protected by Law.